About Us

Welcome to keyogenshop.com.my

Our Normal item would be sell at Marketplace as usual, promotion are different as we join campaign activity from those marketplace.  This official website is to provide another channel for communication of customer who purchase from keyogenshop in marketplace and provide special edition promotion package.

We would separate our category to three

1.Self Collect - the item without charge delivery cost, customer have to collect from our physical store located in 8-1,Jalan Permai 1D/KS09, Taman Pandamaran Permai, 42000 Port Klang, Selangor D.E, Malaysia.

2.Pre-Order - the item we might request manufacturer to produce after order or the item we might wait for import shiment.

3.Special Combo - The item with special free gift or mix brand combo item

 

​​Who are we?
keyogenshop is subsidiary under international trade company with 30 years history, we have business relationship with local and oversea  importer, exporter,manufacturer and online retailer. we treat them as partner and using keyogenshop as online marketing arm platform to promote products.

we using multi-channel to promote product, therefore you could find us operate store in several popular marketplace.

What we sell?
We sources and develop item without consider the product under what category, we continue bring in unique and develop new item with our business partners.

Branded item - we only deal Genuine item with Authorised import/manufacturing route, this is to ensure our Authorised Seller status and the product warranty can be claim without any problem.

Own Develop item - we develop with local/oversea factory with reputable record or ISO certified, certain item are send for Sirim Test.

Custom Made item - we only do this for Export and Bulk Purchase only.


Why choose us?
Quality Control
All our item quality would be review before put in our product lineup.

Defect on Arrival Warranty
All our item with 7 days defect on arrival warranty for item purchase in our official web store. This is to recover the product which might get damage during the delivery cause by courier  poor handling or manufacturing defect on 1st use. For the branded product, customer is purchase from authorised seller - keyogenshop, there shall be no problem to claim warranty from brand service centre if after 7 day but within warranty period.

Exclusive Combo Deal and Item
We would develop some exclusive Value Deal Combo and some special pattern item continuously. our develop direction would not be downgrade product specification into unreasonable level like some of the seller did. 

Enhance Packing
We would base on product condition to increase parcel protection level, we might put additional plastic bag, stretch film, bubble wrap, fragile warning, carton to do enhance protection.

GST registered Seller
We are GST registered seller, our GST register number is 001551462400. the standard rate item list price are include 6% GST (certain milk powder is under 0% GST rate)

Customer Service Contact
Our warehouse operate hour - Monday to Friday ( 9pm to 6pm) , we can only able to settle effectively while on warehouse operating hour.

Customer service contact

Whatsapp : 0162451388

Office : Ms Nani (office hour only) +603-31667855

email : keyogenshop@gmail.com  Ms Nani

please inform the below message enable faster arrangement

Customer Name:

Customer mobile phone number:

Purchase place: (official web site or marketplace)

Order number:

Purchase time:

Courier company/ consignment number:

Problem description: